Social Media Coordinator

Toronto, ON, Canada

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We’re bold, creative, pushing boundaries, sparking innovation and creating the extraordinary on the daily. Still living the dream that brought a couple of university grads together in 1972. It’s that entrepreneurial spirit, that passion that drives us to find new paths for some of the most recognized brands in the world. We are an eclectic collective with multifaceted expertise, who act locally for global impact. We take risks. We empower. We go beyond.

to those who won’t settle for the expected—you’ve found your crew.

Being unique is something to be celebrated. We embrace differences. They allow us to challenge and learn from each other. The extraordinary comes from different experiences, different lives. It brings us closer. We speak 37 languages, compete in sports and give back to the community. All of this makes us one big teamand we like it that way.

the role

The Social Media Coordinator is one of the analytical brains behind the social strategy operation. Assisting the Lead Social Media Analyst on a day-to-day basis with reporting, data analysis and campaign tracking - this person is a detail-oriented, digitally organized, number-crunching team player. More importantly, they know how to present data to ‘non-data people’ and make sense of the spreadsheets, percentages and graphs for people with the word ‘creative’ in their job title.

specific responsibilities

We are looking for someone who understands social metrics and is able to identify the ‘so what?’ behind them as you’ll also be creating reports to measure the success of our campaigns and developing insights to help with future initiatives. We’re also looking for someone who has impeccable writing skills as you may be engaging and interacting with different social media communities. As a Social Media Coordinator, you will:

  • Complete a variety of reports including monthly trend reports, campaign pulse reports, sentiment analysis and post-campaign reports that accurately summarize observations, learnings and implications for future projects
  • Conduct and organize analytical and/or trend-based discoveries in a report that is entertaining to read and/or follow
  • Provide thought-starters into new & emerging trends and how they might be applied to current projects and campaigns
  • Performing agency duties such as attending meetings and participating in presentations
  • On occasion, you’ll assist the Community Manager and Social Content Lead with community management by monitoring social media accounts and responding to questions and comments (fun!)

the person

You truly, honestly and unapologetically love social media. You believe that modern brands can be built on social and have the arguments to back it up. You follow a broad range of interesting people, brands and voices on social media and use this perspective to guide your recommendations. You’re comfortable being an educator to your teammates (from accounts and strategy to creative) on social best practices. 

In your non-professional life (yes, we very much support these), you have several interests or hobbies that expose you to other ways of thinking, living and being - scholars maintain that this skill is known as ‘perspective’. 

the details

  • 6-months to 2 years experience working in social media and analytics. (Recent graduates and entry level applicants are welcome!)
  • Great communication skills and proficiency in G-Suite, Word, Excel and PowerPoint. Particularly analyzing data in Excel ;) 
  • Knowledge in social media channels such as Facebook, Twitter, Instagram, Snapchat, Pinterest, TikTok, YouTube, LinkedIn and emerging platforms and a point of view on how and why people use different platforms.
  • Experience working with platform social media management tools such as Sprinklr and Meltwater is an advantage.

what’s in it for you. 

  • The chance to work at an innovative, award winning agency.
  • We know when to work hard and play hard. 
  • We work in a space where our creative minds run free. 
  • We have each other’s back, through thick and thin. 
  • Our clients trust and believe in creativity. 
  • You’ll find yourself challenged to go beyond your comfort zone.
  • The hours are flexible and you get generous time off during the winter holidays.
  • You might hear the occasional barking at the office. Dogs of Cossette are a thing. 

things you should know.

  • We’re humbled by the number of talented people who apply to work with us every day. And we thank each and every one of you. Truly. 
  • If you have sent us your book, we have received it. 
  • We’ll reach out directly to those we’d like to meet for an interview. 
  • Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Cossette what it isand we wouldn’t have it any other way. 
  • We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.
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